Cornell Scott-Hill Health Center

Mission

Cornell Scott-Hill Health Center measurably improves the health and well-being of the communities we serve by providing excellent and compassionate care, accessible to all.

Needs Statement

Our top three most pressing needs are: 1. Sustaining a healthy, engaged and motivated workforce that is exhausted by the ongoing demands of the CoViD-19 pandemic 2. Managing a shrinking workforce with a resulting increase in per capita costs. 3. Keeping up with increasing need/demand for behavioral health services, both mental health and substance abuse treatment

Impact Statement

A private, nonprofit 501(c)(3) community health center, the Cornell Scott-Hill Health Center is a Federally Qualified Health Center and is accredited by The Joint Commission for the provision of medical, dental and behavioral health services. The Health Center is governed by a volunteer Board of Directors. Over 50% of the Directors are consumers who use our services. In June 2020, Grant Street Partnership, our addiction services and treatment program was honored with a Health Care Clinical Award by the Health Care & Life Sciences Council of the Greater New Haven Chamber for our accomplishments in providing consistent and impactful healthcare during the COVID19 pandemic. Business New Haven and New Haven Magazine named us a Healthcare Hero in 2014 and we were awarded the Innovation in Health Care Award for the Greater New Haven Chamber of Commerce in 2017. During fiscal year 2021, our staff provided compassionate, quality, accessible and culturally appropriate health, oral health, behavioral health and enabling services to 57,740 people who made over 326,043 visits. Our 25 sites which include 11 school-based health centers are located in New Haven, West Haven, Ansonia and Hamden. We provide health care services at reduced fees for uninsured and under insured individuals who meet federally set income guidelines. Our pharmacy participates in the Federal 340B drug program which allows reduced pricing for medications for our uninsured patients who qualify. We participate in several pharmaceutical assistance programs to benefit our patients. Our pharmacy programs saved our patients $1,090,292. 45,516 prescriptions were dispensed last year. Many of our patients are at high risk for chronic conditions such as diabetes, cardiovascular disease and asthma as a result of being a person of color (36% of our patients), Latino (38%), uninsured (11%) and having an income below the poverty line. We instituted targeted interventions to ameliorate these and other conditions of concern. The quality our services is routinely monitored by our Board of Directors, providers and our Quality Assurance Committee. We are particularly proud of several accomplishments. The Joint Commission re-accredited us in 2019. Also, The Joint Commission proclaimed us a patient centered medical home (PCMH).

CEO statement

Dear Friends, I'm grateful to the growing number of people who've sought our assistance to restore and maintain their health. I am also energized by the progress we've made in expanding our capacity to treat more people in a person-centered way that is caring, convenient, comprehensive and integrated. We have created A Community of Caring as a means to improve the health of our patients. Our person-centered, integrated care teams include not just medical providers but also behavioral health clinicians, dental staff, care coordinators and pharmacists. These professionals are complimented by an expanding array of specialty and sub-specialty services. They work to develop comprehensive care plans that help each patient achieve their health and wellness goals. This winning formula of teamwork, innovation prevention and increased access has revealed the improved lives of our patients and families. I am ever so thankful for our many partner organizations, dedicated Board Members and to the 650+ staff members who make up the Cornell Scott-Hill Health Center. Sincerely, Michael R. Taylor Chief Executive Officer Cornell Scott-Hill Health Corporation

Board Chair Statement

The impact of Covid-19 this past year shaped the story of community health centers across the country, including the Cornell Scott-Hill Health Center. When the pandemic hit, no one could have predicted the toll it would take on health centers and the communities they serve. At CS-HHC we are pleased to report we not only sustained our growth trajectory but also the high standards we’ve achieved providing high quality, affordable care for the people of our communities. This was achieved while responding efficiently, effectively, and compassionately throughout the pandemic to the constantly changing healthcare needs in our region. CS-HHC, the second largest community health center in the state with a staff of 650+, has doubled in size since 2012. It has either renovated or replaced and expanded its care sites The growth and increased access to care strengthened the health center’s capacity to meet the community’s rising demand for comprehensive medical services. This development combined with the strength of our strong community connections positioned the health center to respond quickly and provide timely diagnostic testing and vaccinations services throughout the pandemic. With reports of a newer strains of Covid-19 on the rise, the pandemic and the many healthcare and other challenges it continues to impose on our communities is far from over. However, with our community connections and your support we can remain vigilante on the frontlines as we also respond to the healthcare needs of our communities. Your financial support is critical. You can donate on our website at www.cornellscott.org. You can also send your donation to us when you visit www.givegreater or guidestar.org. Thank you for your support. We appreciate you being part of our community connections.

Areas Served Narrative

Greater New Haven and Lower Naugatuck Valley

CEO statement (optional)